DID
YOU KNOW?
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More than 100 billion crayons have been produced so
far. Their first box of Crayola
crayons
were sold for a nickel in 1903. Over
5 billion crayons are produced each year.
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Half
the world's population earns about 5% of the world's wealth.
-
The
Bible, the world's best-selling book, is also the world's most
shoplifted book. About
50 Bibles are sold every minute.
-
Chevy
Chase was a battle that took place on the english-Scottish border in
1388.
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| Dear Subscriber,
Every month Disher Courier wants to
let you know what we're doing, what we're talking about and share some
good news about people of the Greater Toronto Area. We hope
you enjoy our words and hopefully learn something new!
Best Regards,
The Disher Team
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 Customer Satisfaction in 7
Steps
By
Adrian Thompson
It's
a well known fact that no business can exist without customers. Because
it's critical that you form a close working relationship with your
client, customer service is of vital importance. What follows are a
selection of tips that will make your clients feel valued, wanted and
loved.
- Encourage
Face-to-Face Dealings
- Respond
to Messages Promptly & Keep your Clients Informed
- Be
Friendly and Approachable
- Have
a Clearly-Defined Customer Service Policy
- Attention
to Detail
- Anticipate
your Client's Needs & Go Out of your Way to Help Them Out
- Honor
Your Promises
Customer
service, like any aspect of business, is a practiced art that takes
time and effort to master. All you need to do to achieve this is to
stop and switch roles with the customer. What would you want from your
business if you were the client? How would you want to be treated?
Treat your customers like your friends and they'll always come back.
To read
this article in its entirety, please visit Sitepoint.
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Unusual Needs? We
can help!!
Don't forget we've always offered
our services to you Any Day, Any
Time, Any Where. That's
right, we operate 24 hour days, 7 day weeks and every day of the year. With cars, wagons, vans, 5
Tonnes, and LTL, we are well
positioned to deliver your packages anywhere in the GTA with our 6
levels of service, or direct using our Next Flight Available service.
Whatever
your delivery needs are, ask. Our
goal is to make you look good so you can keep your customers happy
.
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 A Philanthrophic Mandate
Located
on Toronto's charming waterfront, Harbourfront Centre is an innovative,
non-profit cultural organization that hosts events and activities that
enliven, educate and entertain a diverse public. Since its inception,
the centre has been introducing Toronto audiences to artists and art
forms that would not normally be seen in commercial venues. It has
explored new and bold frontiers in the arts and creative expression.
Indeed, its vision is clear and its mission is both patriotic and
philanthropic. On the one hand, the Harbourfront Centre looks to inspire people through the magic of
creative spirit, and provide a home for the culture of our time. On the
other hand, the Centre seeks to nurture new forms of expression,
stimulate the interchange between Canada and the world, and provide an
accessible milieu for the public to experience the marvel of
imagination.
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