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DID YOU KNOW?
1. Victoria Woodhull (1838-1927) was the first
woman to run for office of US President. She and her sister
were the first women to run a Wall Street brokerage (1870).
2. Franklin D. Roosevelt had the longest term of office:
12 years. Roosevelt had three vice presidents serve during his
four terms: John Nance Garner (1933-1941), Henry Wallace
(1941-1945), Harry Truman (1945).
3. Only Richard Nixon served two terms as Vice President
and also was elected to two terms as
President. 4. The candidate who ran the most
times was Norman Thomas. He ran six times from 1928 and didn't
win any. Thomas ran for presidency in 1928, 1932, 1936, 1940,
1944 and 1948. 5. The US Presidential candidate
with the highest popular vote ever was Ronald Reagan. In 1984
he secured 54,455,075 votes. countries that do are mostly
old British colonies. |
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| Dear
Subscriber,
Every
month Disher Courier wants to let you know what we're
doing, what we're talking about and share some good news
about the people of the Greater Toronto Area. We
hope you enjoy our words and hopefully learn something
new!
Best
Regards,
The
Disher Team
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What is Your Wow Factor?
When was the last time that you had such a great
customer experience that all you could say was, Wow!"?
Maybe it was an extraordinarily expensive excursion, or
a trip to some exotic place. Or perhaps it was in some
little shop where the fantastic experience was
completely unexpected. Unfortunately, those experiences
are far and few in between. But does that have to be the
case?
So now look at your business. Do your clients have
a fantastic experience each time they come to you? Do
you have a WOW factor?
You may say, "But there's nothing about my business
that can have a WOW factor." Please, stop with the lame
excuses.
Think of it, a WOW factor does not have to be
exotic. It can be as simple as returning a call promptly
when everyone else in your industry takes days. It could
be as funny as the scale calibration company that leaves
a chocolate bar on each completed scale with a note
saying, "this scale is perfectly calibrated because the
chocolate bar weighs (whatever the weight on the label
says)." Or it could be as far out as the dentist whose
staff greets you at the door, brings you to your own
waiting room (with your name on it), and serves you your
favorite tea or coffee in Royal Doulton china. FYI: the
last two examples are real.
The most important thing is to use your
imagination. Think of what your clients would absolutely
love. In fact, it will probably have nothing to do with
your product or service. Of course, you need to make
sure that everything surrounding your core business is
at mastery level, including the back end of billing and
collections.
Ask yourself this: if my business were a high end
spa or a luxury cruise, what would it be like? How would
it be to enter the doors? How would every shopper be
treated?
The obvious benefit of each experience with your
business having a WOW factor is that you will have
thrilled customers. And a follow-up benefit is that they
will tell their friends about you. They won't just tell
them, they will insist that all of their friends try
your business. They will become raving fans. How great
would it be to have all of your best customers out there
selling for you?
Caution: You need to keep your ideas fresh. What
was once a WOW factor will eventually be yesterday's
news. Make it fun by getting your team in on the
imagining. Have contests for best WOW idea. Implement
one at a time.
It doesn't matter if you are a hair salon or a CPA,
there can always be a WOW factor. All you have to do is
find it. If you don't, your competition probably will.
Author: Tim Dollmeyer
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Disher Courier
Customer Spotlight: FB Canada Express
FB Express (www.fbexpress.com) offers 24/7 same day
delivery service in Canada. FB Express has clients in
several industries including aircraft, film, and
pharmaceuticals to name just a few. Michele Kamerling of
FB Express has been using Disher Courier for about 3
years. Disher Courier supports FB Express by picking up
from their warehouse and other locations and delivering
to different locations. In Michele's words, "I can turn
my back on them [Disher]. They are #1".
FB
Express has used many other couriers in the past but
Disher always exceeds their expectations. The drivers
are extremely courteous and clean and Michele is always
kept informed about the status of the shipments.
According to Michele, "Disher sets an example of how a
courier company should be run. Disher sets the standards
in the courier and messenger industry." She is
absolutely thrilled with the professional service that
Disher consistently provides. She is very comfortable
with Disher's competitive rates that reflect the high
level of service that they provide. Disher's couriers
are reliable, proactive and responsive, and this sets
them apart from their competition. Michele has
recommended them to others and will continue to do so.
Michele looks forward to continued business relations
with Disher.
We Deliver Peace Of
Mind! For all your courier and logistics needs, call us
at
905-450-3844. |
Toronto
Ontario - Home to the Gardiner Museum
 As
Canada's largest metropolis, Toronto is home to some of
the highest end and most exciting recreational and
shopping opportunities in the nation. In fact, when you
visit the city, it seems as though you can never run out
of things to do. One area in which Toronto can boast
being unique in the nation is in the display of ceramic
arts; the Gardiner Museum, located on Queen's Park
Drive, is the only museum in the nation of Canada
dedicated to the display of ceramic
arts.
HistoryThe museum
was conceived and built by Canadian philanthropists
George and Helen Gardiner. The owner of a large Toronto
stock brokerage firm (which he built himself), George
and his wife Helen had long been interested in the art
of ceramic. Their collection began in 1976, with a focus
on aesthetically refined pieces from the Ancient
Americas, 18th century Europe, and China. The Gardiners
opened the museum in 1984, with the hope that it would
contribute to the worldwide appreciation and
understanding of the world's oldest art form. The
Gardiners received the Order of Canada for their
contributions in this and other areas. Prior to his
death at age 80, George Gardiner donated a $15 million
endowment, which allowed the museum to gain its
independence from the Royal Ontario Museum. Using this
new autonomy, the museum saw its attendance more than
double, and was able to undergo extensive renovations in
2006. The Gardiner Museum
today
Today, the Gardiner Museum remains
dedicated to the joy, wonder and passion of ceramic art.
The museum itself includes several studios where artists
can develop their craft, as well as the numerous
displays put up every year. In addition, the Museum
provides a base and funds for ongoing research into
ceramic art and scholarships for those wishing to pursue
a productive career on this creative path. The
Museum has a very impressive collection of pieces, with
over 2900 in all. The ceramics on display and in the
archives include works from the Gardiner's original
collection and their preferred origins as well as pieces
from Japan, the Italian Renaissance, and a contemporary
gallery. Clay classes and displays of private
collections are also held at the Gardiner Museum in
Toronto, further supporting this most ancient and
widespread of art forms. If you are in the area, this
unique Museum is definitely worth a
look.
Author: Leaftech
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